Mobiniti® Terms of Use

Last updated: June 2, 2023

Replaces version Updated: May 10, 2022

This agreement contains a mandatory dispute resolution provision and arbitration agreement with a class action waiver that affect your rights. In arbitration, there is no judge or jury and there is less discovery and appellate review than in court. Please review those sections of these terms carefully.

This website is operated by Mobiniti. Throughout the site, the terms “we”, “us” and “our” refer to Mobiniti. Mobiniti offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Use”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Use. If you do not agree to all the terms of this agreement, then you may not access the website or use any Services provided by Mobiniti. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

Any new features or tools which are added to the current site shall also be subject to the Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Mobiniti. The collective work includes works that are licensed to Copyright 2014, ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with or purchasing products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with or to purchase products or services. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of used in the site are trademarks or registered trademarks of

By agreeing to these Terms of Use, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products and/or services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

You shall not modify, copy or create derivative works based on the Mobiniti website or Service. You shall not mirror any content forming part of the Mobiniti website or Service. You shall not copy any ideas, features, reverse engineer functions of the Mobiniti website or Service.

Subject to the limited rights expressly granted hereunder, Mobiniti reserves all rights, title and interest in and to its website, Service and products, including all copyright, trademark and other intellectual property rights.

Mobiniti does not tolerate the sending of unwanted messages. To that end, Mobiniti maintains and enforces a separate Messaging Policy which sets forth the terms that control the sending of messages through Mobiniti’s Service. Any Mobiniti user or customer found to be sending messages without the recipient’s consent or in violation of our Messaging Policy or these Terms will be immediately suspended without refund from further use of our Service. Attempts to evade Mobiniti’s monitoring of messaging prohibited by the Messaging Policy or these Terms also violates these Terms.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve: (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

In connection with your use of the Service, we may send you service announcements, administrative messages, and other information via email and via text/SMS/iMessage messages. You may opt out of some of those communications, for example, by clicking on the “unsubscribe” link in marketing e-mails or disabling notifications. Please be aware that there may be a brief period before we are able to process your opt-out. By including your telephone number and email address in any submission, you are extending an express invitation and providing your express written consent to Mobiniti and to the third-parties identified in our Privacy Policy (i) to contact you by telephone at the numbers you have provided (including through auto-dialed, pre-recorded, artificial voice and/or text/SMS/iMessage messages), and you hereby consent to any such calls or texts even if your phone number is on any corporate, state or national Do Not Call list or registry, or (ii) to contact you by email at any email address you provided. You understand that you are not required to provide your consent as a condition of purchasing any goods or services. For SMS and MMS text messaging, message and data rates imposed by your mobile data provider may apply. You represent that all of the information you have provided in your submission is true and complete.

Our Service may utilize text/SMS/iMessage messages, which may cause you to incur SMS or data charges with your wireless provider.  Please be aware that we have no control over these charges, and if you do not wish to be charged, you should stop using the text/SMS/iMessage features of the Service.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices for our services are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

You agree to provide current, complete and accurate purchase and account information. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Your use of Services is contingent upon payment whether paid in advance or through the purchase of message credits on Mobiniti. The payment for services such as keywords, plans and other monthly service fees shall be deemed completed when Mobiniti receives the full amount of payment due for such services. You are responsible to remit payment for any messaging overage fees and any other overage charges outside of your monthly service plan. You are responsible to pay for any message regardless of whether the message is actually received by the intended recipient. We do not offer refunds for services that have already been paid for. This includes, but is not limited to monthly subscriptions, branded short domains, and bulk message purchases. To cancel your service, please send send your request to:

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Use.

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Your submission of personal information through the store is governed by our Privacy Policy. Mobiniti shall not (i) sell, rent, release, disclose, disseminate, make available, transfer, or otherwise communicate orally, in writing, or by electronic means, any personal information to any third-party for monetary or other valuable consideration, (ii) retain, disclose, or use any personal information for any purpose (including any commercial purpose) other than the specific purpose of providing the Service, and/or (iii) retain, use, or disclose any personal information outside of the direct business relationship between Mobiniti and you. Mobiniti hereby certifies that it understands the restrictions described in the previous sentence, and shall comply with them.

You understand and acknowledge that, notwithstanding anything to the contrary, from time to time, Mobiniti may be required to disclose, and hereby reserves the right to disclose, certain information about you and your use of the Service to mobile carriers, government agencies, quasi-governmental agencies, non-governmental regulatory bodies, vetting agencies, and other applicable third parties (all of the foregoing, collectively, “Reporting Agencies”) in connection with your use of the Service. The information Mobiniti may provide to Reporting Agencies may include (but is not limited to) your company name, taxpayer identification number, a description of your use case for the Service, a description of your opt-in/consent process, and other applicable information (such information, collectively, the “Compliance Information”). Notwithstanding anything to the contrary, by using the Service, you hereby represent and warrant to Mobiniti that you will promptly, but in no event in more than five (5) business days from the date of Mobiniti’s request, provide all Compliance Information to Mobiniti, and that all Compliance Information you provide to Mobiniti will be timely, complete, and accurate (the “Compliance Information Warranty”). You further acknowledge and agree that the Compliance Information may be disclosed by Mobiniti to mobile carriers, network operators or their vetting agencies, and other applicable third parties as necessary for Mobiniti to fulfill any applicable regulatory, compliance, or similar guidelines and requirements, including, without limitation, verification of the compliance status of your message traffic. Notwithstanding anything to the contrary, your breach or suspected breach of the Compliance Warranty shall constitute a material breach of these Terms of Service without further opportunity for cure, in which event Mobiniti may terminate your account and your use of the Service without further obligation or liability to you.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product charges, service times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the site, its content or our Service: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Mobiniti, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Contact Mobiniti First. If a dispute arises between you and Mobiniti, our goal is to learn about and address your concerns without the expense of formal arbitration. To that end, you agree to notify Mobiniti about any dispute you have with Mobiniti regarding these Terms or our Service by contacting Mobiniti at This informal dispute resolution process is a condition precedent to commencing any formal dispute resolution proceeding in arbitration, small claims court, or otherwise. The parties agree that any relevant limitations period and filing fee or other deadlines will be tolled while the parties engage in this process.

This process should lead to the resolution of any dispute, but if for some reason it is not resolved within 60 days of your contacting Mobiniti, which time can be extended by agreement of the parties, you and Mobiniti agree to the further dispute resolution provisions below.

Binding Arbitration. To the extent not resolved as set forth above, you and Mobiniti agree, subject to clause 11(c) (Protection of Confidentiality and Intellectual Property Rights), to submit any claim, dispute, action, cause of action, issue, or request for relief arising out of or relating to these Terms or your use of the Service to binding arbitration rather than by filing any lawsuit in any forum other than set forth in this section. Further, you agree arbitration is final and binding and subject to only very limited review by a court. You also waive your right to any form of appeal, review or recourse to any court or other judicial authority, insofar as such waiver may be validly made. This provision is intended to be interpreted broadly to encompass all disputes or claims arising out of or relating to your use of the Service. Subject to clause 11(c) (Protection of Confidentiality and Intellectual Property Rights), any dispute or claim made by you against us or us against you arising out of or relating to these Terms or your use of the Services (whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory) will be resolved by binding arbitration except that you may take claims to small claims court if they qualify for hearing by such a court.

Arbitration Procedures. Before commencing any arbitration or other proceeding, you must first present any claim or dispute to us by contacting Mobiniti to allow us an opportunity to resolve the dispute. Only if your claim or dispute cannot be resolved within 60 days after presenting the claim or dispute to Mobiniti may you request arbitration. Mobiniti, however, may request arbitration against you at any time after it has notified you of a claim or dispute in accordance with clause 11(f) (Notifications).

The arbitration of any dispute or claim shall be conducted in accordance with the then current and applicable rules of the American Arbitration Association as modified by this agreement. The place of any arbitration will be Wilkes-Barre, Pennsylvania, USA, and will be conducted in the English language. Claims will be heard by a single arbitrator. The arbitrator may not award relief in excess of or contrary to what this agreement provides, order arbitration on a class wide or representative basis, award punitive or consequential damages or any other damages aside from the prevailing party’s actual damages, or order injunctive or declaratory relief, except that the arbitrator may award on an individual basis damages required by statute and may order injunctive or declaratory relief pursuant to an applicable consumer protection statute. Unless both you and Mobiniti otherwise agree in writing, the arbitrator may not order consolidation of arbitration. Any arbitration shall be confidential, and neither you, Mobiniti nor the arbitrator may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcement or appeal of the arbitration award. Judgment on any arbitration award may be entered in any court having proper jurisdiction. If any portion of this arbitration clause is determined by a court to be inapplicable or invalid, then the remainder shall still be given full force and effect.

No Class Actions. There shall be no right or authority for any claims subject to this arbitration clause to be arbitrated on a class action or consolidated basis or on bases involving claims brought in a purported representative capacity on behalf of the general public (including, but not limited to, as a private attorney general).

Fees and Expenses. All administrative fees and expenses of arbitration will be divided equally between you and Mobiniti. Each party will bear the expense of its own counsel, experts, witnesses and preparation and presentation of evidence at the arbitration hearing.


You agree to indemnify, defend and hold harmless Mobiniti and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Use, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).

Upon Mobiniti’s request from time to time, you agree to promptly provide documentation to Mobiniti evidencing your compliance with these Terms of Use.
Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the state of Delaware.

You can review the most current version of the Terms of Use at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Use constitutes acceptance of those changes.

Questions about the Terms of Use should be sent to us at